Bali bike ride through the bamboo forest

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bali Hai Tour's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Bali Hai Tour' or 'us' or 'we' refers to the owner of the website whose registered website is The term 'you' refers to the user or viewer of our website.

Cancellation policy

We request your cooperation to inform us in advance by email if you have to cancel your tour with us, view our cancellation policy. If you need to cancel the tour, please contact directly

Kadek +(62) 877 6112 5202

Date-change requests

Please contact us directly with any last-minute questions or date-change requests. Please don't forget to mention that you have made your booking with us via our online website booking system.

All changes subject to availability.

Travel Document

Each traveler shall be responsible for obtaining the appropriate visa(s) and carry a valid passport at all times. All travelers to Indonesia must be in possession of passports with at least six months validity beyond anticipated return date and have proof of onward journey, either return of through tickets.

Law of Agreement

The laws of the Republic of Indonesia shall govern this agreement. Any claim or legal action arising relating this agreement, the regulations of the Republic of Indonesia shall rule.


As we communicate mostly through email, please make sure your email is correct or in case we need your telephone or facsimile, please supply us.

Health and Fitness

All tour participants must possess physical or mental conditions good enough to fit for riding a bike. They must be responsible for their own health conditions. In the event that the tour participants have serious illnesses, they must provide valid health documents issued by a professional doctor to prove that they are fit for travel. We will not undertake any legal obligation in participant's health conditions.

Website usage

The use of this website is subject to the following terms of use:

Additional Terms

Additional terms and conditions may apply to reservation, purchase of services and other uses of portion of this site and you agree to abide by such other terms and conditions.

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