This page contains collection of testimonies written by our clients. They shared their reviews, feedbacks, opinions and experiences they had during the cycling trips with Bali Hai Bike Tours which are very useful for us in term of our service improvement in the future and hopefully will be also useful for you as a reference guide.
Most testimonials contain sample photos taken during the bike tour, you can view its larger version by clicking the thumbnails.
Last updated: December 2015
Testimonies grouped by year:
“What a fantastic day out”
We booked this a bit last minute, what a great day. Firstly you are driven to the starting point with a stop off at a Coffee plantation, amazing very nice, informative and in no way pushy, beautiful views. Then off for breakfast to a restaurant again very nice local food.
We then met our cycle guide and got our bikes, friendly and welcoming guys. Water supplied, helmets etc.
We cycled at a very easy pace as my wife hadn't been on a bike for years ! our Son (11) loved it. Through bamboo forest, beautiful local village, rice fields and when finished we were treated to lunch in the most beautiful location.
Sensational Day out. Amazing
Mark McGinn (Honk Kong)
“Fabulous day out! ”
An awesome tour and a wonderful way to see some amazing sites. The staff were really accommodating and helpful especially with my 7 year old son. It was a great way to see real Bali away from the hustle and bustle of the touristy area. I would recommend having breakfast first as there breakfast is more of a brunch followed by a late lunch early dinner. Would highly recommend.
Amy W. (Melbourne, Australia)
“Our favourite tour.... AMAZING!”
If you want a fantastic day tour in Bali, this is the tour for you!
We were travelling with a group of 8 people including my mum who turned 60 while we were in Bali. We all (including 60 yr old mum) enjoyed this day immensley, first stop was the coffee plantation which was very interesting, drinking coffee made from poo! Yes...POO! Then we visited the rice fields, from there we went onto a delicious lunch overlooking the volcano (lunch was meant to be breakfast so eat before you leave your hotel) We were then taken to our bikes and off we went for a spectactular day cruising on our bikes. Through bamboo forests, stopping in a bali village, visiting a 1000 year old temple. At the end of the 21km ride we were taken to a little restaurant tucked away in the mountain side for the most delicious dinner. I was blown away by this tour and would highly reccommend it to anyone. The staff were all lovely, from the driver that picked us up from our hotel to the bike guides to the lovely people that greeted us at lunch and dinner. 10/10 Guys.....TOP TOUR!!!
Natalie M. (Sydney, Australia)
“Amazing experience, bikes in flawless condition”
Where do I start.. from the moment they picked us up at the hotel the service was amazing. I took my wife and 6 children 1 of them being too small to ride (8 months), but this was no issue, we were allowed to have her ride in a car following and swaping out riders to baby-seat. The tour started with a scenic stop slipped in on the way for pictures of a rice field ( they also helped take some ).
Then a huge feast laid out for us overlooking a volcano with a perfect view. Coffee tasting and tour as well. Then off on our brand new polygon bikes. Gears worked perfect brakes were adjusted and nothing was an issue. After 3 stops, one walking through a 72 houses village where we were welcomed in to veiw there houses. We were led through a beautiful rice field to a hidden hut where our lunch was prepared. I have never been fed so well in one day.
I highly recommend this company and tour.
Ken Quimby (New South Wales, Australia)
Kadek, Made and Wayan absolutely made our holiday with this bike tour. From the pick up at our door, right through to the drop off later that day, our family had a brilliant day. The scenery was outstanding, meeting local people in their villages was fantastic, the meals were yummy and lots of great information from Made on the transfer and especially Kadek on the ride. Nearly 5 hours of 95% downhill riding was just awesome. Great for all ages (our girls are 11 years) The best 10 hour day we have had. Can not rate highly enough.
Thanks Kadek and the team
Wallace's family (Melbourne, Australia)
“What a wonderfull perfect day!”
We booked through email, which was quick and easy and had a wonderfull day. For our two children 10 and 8 (very small girl) the right size bikes were available. Two very nice guides who spoke very good english were very helpfull and friendly to them and explained a lot while riding around.
They were no other people so our tour for just the four of us felt very private as well! We feared it would be very touristic, it really was not at all! Saw just one other couple of foreigners (we started late at our request). Lunch at the end even made us feel we were in a private green paradise with such good food. They looked out for our safety: When traffic was a bit to busy they took the kids in the car and 10 minutes later they were riding their bikes again safely.
I would recommend this company to all my friends!
Renate (The Netherlands)
“Family bike tour”
What a fantastic tour, we took my parents and our 3 children aged 7, 6 & 3 years.
One of our best days out in Bali, the kids had a ball and got to experience some of the Balinese culture and see how they live. The family based business is one of the best in Bali and we will continue to recommend to family and friends to do, as we had such a great day. That the kids are still talking about it.
Jasmine & family (Great Western, Australia)
“Great experience in Bali”
Bali is a beautiful island, and this bike trip is one of the best way to experience it. All the staffs are awesome. I'm not much of the cyclist but with their professional service taking care of the bike group, I feel safe and can easily enjoy the ride. If you love to ride don't miss this bike tour
Ed Namchai (Bangkok, Thailand)
“Great fun with kids”
Really well organised day trip.
Many of the other reviews list the itinerary but I'd like to mention how great they were at accommodating the children.
Our party was two families with children aged 6, 7, 8 and 9.
They brought a range of bike sizes and bike seats. The six-yr-old opted to sit in a bike seat but the 7-yr-old cycled part of the way then swapped - they brought the van in convoy with all the bikes so he could swap whenever.
Great, scenic, low/no traffic route for 95% of the journey but when we were on a road I felt they really prioritised our safety. We had a guide at the front and a guide at the back - he stayed very wide so passing traffic couldn't squeeze us. At 'major' junctions the van, the taxi pick up and all the staff basically held back all traffic.
The lunch was child friendly too - chicken nuggets!!
If you are travelling with children I would highly recommend this tour operator.
Mark B (Liverpool, UK)
“Exceeds all expectations”
This trip exceeds all expectations. A very friendly private driver to pick us up. A wonderful trip thru the plantations with excellent coffee and a wonderful private guide.
We had a very friendly private guide for the bike tour, who stopped whenever we wanted to make pictures, and as it was so extremely beautiful we wanted to stop a lot. They even arranged additional staff to help us cross the few cross-overs where it was a little bit dangerous, just to be sure. We had a private photographer who provided 58 high quality amazing pictures for free after the trip.
The trip was beautiful, you really see the real Bali, totally different then the touristic places, and the local people were extremely friendly and welcoming everywhere we came. And last but certainly not least the food at the end was extremely good. I just don't have enough words for this trip and they managed to even exceed in the category 'Excellent'.
Jan-Daan (Amsterdam, The Netherlands)
“One of the best days in Bali”
These guys are great- There are a lot of bike tours offered in Bali and this is one of the most personal and private you can find.
The staff of four were patient and attentive and appreciated that 3 of us were strong riders and 1 needed some extra time and an occasional push up hill. We traveled through shady bamboo forest, mature rice fields, a quiet village temple and rode deep into the local countryside.
The ending at the family farm for lunch was a sweet surprise.
I saw many bike trips passing later with large groups on congested roads and appreciated the thoughtfulness that went into planning this special route.
Book them now before they get discovered!
Richard (Boston, USA)
“The BEST way to see Bali!”
I had friends who highly recommended a bike tour around Ubud. After trying to contact the same business (but they didn't respond to my email while in Sanur) I booked with Kadek after reading reviews on Trip Advisor.
From the moment the driver arrived our experience was easy, smooth and professional. We ended up being the only people on the trip and had Kadek lead us through the villages and a suprise to find that they took loads of photos which they emailed us after the trip. While the food at breakfast was pretty average to say the least (the view more than made up for it), the entire day was wonderful. Escaping the humidity of Sanur, the mountain air was a welcome relief so the cycling, while still humid, was really truly wonderful.
Everyone is so friendly and the kids shouting hello and seeing traditional life as you cycle through the villages is just the best way to see it. We had planned on doing a full day trip with a driver the next day but were too tired after walking round a temple, heritage village and just meandering our way through village life.
My kids are 8 and 10 and while some main roads are quite steep it is all downhill and we had Kadek at the front and another team member behind directing traffic so we felt really safe.
They have their own family restaurant where you end up at the end. Best chicken nuggets in my kids opinion!! There are bigger operators in the area but supporting small family businesses is so important and clearly Kadek and his team are keen to make sure you have a great experience. Thanks guys!
Charlotte (Melbourne, Australia)
“Great bike tour for the whole family”
We were very impressed with bali hai bike tours. Great communication in the lead up to the trip, good driver, incredible guides - friendly, knowledgable and best of all, encouraging with our kids!
We cycled through the beautiful bamboo forest and some of the prettiest villages in bali.
Lunch at the end was great, too!
Eliza (Sydney, Australia)